In order to achieve sustainable partnership, our strategy guides us in how we operate our business for our long-term future.
Presence means being where our customers are and making sure we are close by when they need us. But presence is not only about geography. It is also about being in the right market segments with the best products and service capabilities. We strive to be present in our customer’s mind and heart!
The products that we market increase customers’ productivity and competitiveness. We invest with partners who invest in research and development and who are introducing new products that deliver improved reliability and energy efficiency. Quality products lead to higher customer satisfaction
Our customers want the reassurance that comes from knowing their equipment will run smoothly. Today we have more people working with service than sales, with dedicated service organizations for each of our business areas. We offer service and maintenance by trained skilled technicians and work closely with our customers to further services. Dedicated Service helps in Customer Retention
People & Team Work
We are proud that our employees are happy, honest and dedicated. To maintain a fleet of skilled human resources we are constantly investing in developing new talent. Through continuous training and support, we quickly turn skills into results. Our partners train our technicians in their facilities and programs thus ensuring the high level of skill required. Further, we believe growing our people from new talent to mature leaders in the organization.
The best strategy in the world needs dedicated, skilled and happy people to make it happen. We are always looking for ways to improve our team members so that we can continue to serve our customers.
We partner with companies that manufacture well-engineered products that have a global footprint and are amongst the top in their product segment. Our partners have a tradition of innovation and large investment in research and development. Such partners give us confidence which translates to customer satisfaction.